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Contact Us
We are here to help you create your ideal active holiday.
Please contact us to get the best Camino advice and start your planning today!
To provide you with the best support and guidance, we now offer virtual appointments with our dedicated team. Simply click the button below to schedule a time slot that works best for you.
Follow the Camino HQ
Follow the Camino HQ – Dublin (Non Visiting Office)
The Tara Building – Shared Office 11-15 Tara Street, D02 RY83 – Dublin 2, Ireland
Spain (Non Visiting Office)
Meet Our Team
Our wonderful Follow the Camino team comes from all over the world, bringing unique skills, knowledge, and passion with them! We love having a diverse team because it helps us to understand our diverse clients, and we are all passionate about travel and helping others to have memorable experiences along the Camino.
Complaints
Our holidays are complex with many parts to them and while we have various processes in place to avoid any issue or discrepancy between what you have booked and what is delivered by our partners and suppliers, sometimes things do not go as planned.
If you have had an issue with the service we provided, please contact our emergency line at +34 881 023 124 right when the issue occurs so we can try and fix it. The line is attended 24/7. Do not send us emails as emails are not attended 24/7. We are unfortunately unable to fix things once they have passed.
If you have already contacted our emergency line and are not satisfied with the outcome, or if you have a complaint about our services, business practices, team conduct, or our environmental and social impact, contact us at [email protected] or using the contact form on this page.
All complaints are taken seriously, handled confidentially, and tracked through to resolution. We will acknowledge your complaint within 5 business days and keep you informed at each step. You will not face any retaliation for raising a concern in good faith.
