Yes. Follow the Camino is a legitimate Camino de Santiago tour operator that has been organising walking holidays since 2006. We have helped thousands of pilgrims plan and walk the Camino de Santiago, with services including accommodation, luggage transfers, route planning and support before and during the journey.
But if you are searching for “Is Follow the Camino legit?”, you probably want more than a simple yes.
You may be wondering:
- Is Follow the Camino a real company?
- How long have they been operating?
- Are the reviews genuine?
- What happens if something goes wrong during my Camino?
- Is it worth paying a company to organise my Camino?
- Can I trust them with my accommodation and luggage?
- Is Follow the Camino a scam?
Here is everything you need to know before you book.
So, is Follow the Camino legit?
Yes. Follow the Camino is an established travel company specialising in the Camino de Santiago and other walking holidays.
The company was founded in 2006 by Umberto di Venosa after he walked the Camino himself. What started as a small project has grown into a specialist tour operator serving pilgrims from around the world.
In 2026, Follow the Camino celebrates 20 years of organising Camino journeys. The company says it was the first tour operator specifically dedicated to organising Camino de Santiago walking holidays.
That history matters when you are trusting a company with something as important as your Camino.
But longevity alone isn’t enough. So let’s look at the other signs that can help you decide whether a Camino company is trustworthy.
1. Follow the Camino has been operating since 2006
Follow the Camino has been organising Camino trips for two decades.
Over that time, the Camino itself has changed considerably. What was once a relatively niche walking pilgrimage has become an international travel experience, attracting hundreds of thousands of pilgrims each year.
Follow the Camino has grown alongside that change, building relationships with providers, guides and all kinds of local businesses along the routes.
The company currently organises walking and cycling holidays across Camino routes in Spain, Portugal and France, with itineraries ranging from short sections to much longer journeys.
2. There is a real team behind the company
One useful way to assess whether an online travel company is legitimate is to look beyond the website.
Follow the Camino has a named team covering sales and Camino planning, reservations and operations, marketing, technology and tour guiding.
The team includes Camino specialists who have walked the routes themselves, as well as guides based in Spain who have extensive experience on the Camino.
The company also has dedicated contact numbers for customers in several countries.
In other words, there is considerably more behind Follow the Camino than a website and an online booking form.
3. What do Follow the Camino customers say?
Customer reviews are one of the first things most people check before booking a walking holiday — and for good reason.
Follow the Camino currently has a 4.6/5 rating on Trustpilot, based on 586 reviews. The majority of recent reviews are rated four or five stars.
The company’s website also displays 1,000+ customer reviews, including reviews sourced from Google.
Recent customers frequently mention:
- Helpful and responsive staff
- Well-organised itineraries
- Reliable luggage transfers
- Good accommodation
- Clear information before departure
- Support when questions or problems arise during the Camino
For example, a verified 2026 Trustpilot reviewer described the planning, accommodation and luggage transfers as working smoothly and said they would use Follow the Camino again. Another recent customer specifically praised the company’s responsiveness when changes were needed before their trip.
Of course, no travel company gets everything right for every traveller. Some reviews mention issues such as accommodation being farther from a town or trail than expected, or individual logistical problems.
We think that is worth acknowledging.
A trustworthy travel company isn’t one where nothing ever goes wrong. It is one where there is a clear process for dealing with problems when they do.
4. What does Follow the Camino actually organise?
This is perhaps the most important question.
Follow the Camino isn’t simply selling you a route on a map.
Depending on the trip and package you choose, the company can organise:
- Accommodation along the route
- Private rooms and bathrooms
- Daily luggage transfers
- Route and itinerary planning
- Meals and additional services
- Airport transfers
- Day tours
- Walking notes and practical information
- A digital app with your trip information and route
- Pre-departure guidance
- Support during your Camino
Itineraries can also be customised around your available time, fitness level and preferred level of comfort.
That means the value isn’t simply in making a hotel reservation.
It is in putting all the individual pieces of a multi-day walking holiday together so that you don’t have to.
5. What happens if something goes wrong?
This is an important question to ask any Camino tour operator.
The Camino is a real journey through rural areas, towns and cities. Hotels can have problems. Transport can be delayed. Plans can change. You might realise halfway through the trip that you need help.
Follow the Camino has a 24/7 emergency line for customers during their trip. The company specifically asks travellers to contact the emergency line when an issue occurs so its team can try to resolve it while it is happening.
That distinction matters.
Having somebody to contact while you are actually on the Camino can be very different from having to solve a problem yourself through a generic booking platform.
6. Is Follow the Camino worth the money?
This is a different question from whether Follow the Camino is legitimate.
You can absolutely walk the Camino without a tour operator.
In fact, many pilgrims prefer to book their own accommodation, carry their own luggage, research the stages themselves and make decisions as they go.
Follow the Camino is for travellers who want some — or much — of that logistical work taken care of.
You are paying for things such as:
Planning → accommodation → luggage transfers → route information → coordination → support
The value is therefore not simply the price of a hotel room.
It is the time, expertise and peace of mind involved in coordinating an entire walking holiday.
For someone who enjoys researching every accommodation, checking bus connections and moving luggage themselves, booking independently may make more sense.
For someone who would rather spend their time walking, exploring villages, meeting other pilgrims and experiencing the Camino, having the logistics organised can be worth the additional cost.
7. Why do people choose Follow the Camino?
The reasons are different for every pilgrim.
Some people are walking the Camino for the first time and don’t know where to start.
Others have limited time and want to make the most of a particular section.
Some want private rooms and luggage transfers.
Others are travelling as a couple, family, charity group or larger group and need someone to coordinate the logistics.
And some simply don’t want to spend months researching hotels and figuring out how to get their luggage from one village to the next.
That is where specialist knowledge can make a difference.
Follow the Camino’s team has spent years working with the routes, accommodation providers and local partners that make up the Camino experience. Our employees have walked thousands of kilometres along Camino routes.
8. Is Follow the Camino a Certified B Corporation?
There is another reason travellers choose to trust Follow the Camino: we are a Certified B Corporation.
B Corp certification recognises companies that meet independently assessed standards for social and environmental performance, accountability and transparency.
For us, becoming a B Corp is about more than putting a logo on our website. It reflects a commitment to looking at the wider impact of our business — on our travellers, our team, the local communities along the Camino and the environment.
That matters particularly on the Camino de Santiago.
The Camino isn’t simply a walking route. It passes through hundreds of villages, towns and communities, many of which depend on the people who travel through them. The accommodation where pilgrims stay, the restaurants where they eat and the local businesses they visit all form part of the Camino experience.
As a Camino specialist, we believe that organising a trip comes with a responsibility to help protect the places and communities that make the journey possible.
B Corp certification is one of the ways we hold ourselves accountable to that commitment.
What does being a B Corp mean for a Camino traveller?
It doesn’t mean that every aspect of a trip is automatically sustainable or that a B Corp company is perfect.
It means that Follow the Camino has gone through a formal assessment of its impact and has made commitments around responsible business practices.
So, if you’re asking “Is Follow the Camino legit?”, B Corp certification is one more piece of evidence you can look at alongside our 20-year history, customer reviews, established team and the support we provide to pilgrims.
We don’t just want to help you walk the Camino. We want to help ensure that the Camino remains a place worth walking for generations to come.
What should you check before booking any Camino tour operator?
Whether you choose Follow the Camino or another company, there are a few questions worth asking.
Look for:
Experience: How long has the company been operating?
Real reviews: Are there reviews on independent platforms as well as testimonials on the company’s own website?
Clear contact details: Can you identify the people and company behind the website?
Transparent inclusions: Do you know exactly what your package includes?
Support during the trip: Who do you contact if your hotel, luggage or transport has a problem?
Local knowledge: Does the company actually specialise in the Camino, or is it a generic travel agency selling many different types of holidays?
Flexibility: Can the itinerary be adapted to your needs?
These questions are often more useful than simply looking for the cheapest price.
Follow the Camino: The Short Answer
If you came here because you searched “Is Follow the Camino legit?”, here’s the straightforward answer:
Yes. Follow the Camino is a legitimate, established Camino de Santiago tour operator, founded in 2006 and trusted by thousands of pilgrims.
We combine two decades of Camino experience with carefully selected accommodation, luggage transfers, personalised itineraries and support throughout your journey. Our independent customer reviews, established team and Certified B Corporation status are all part of what makes us a company you can book with confidence.
Now that you know we’re legit, there’s only one question left:
Is it time to start planning your Camino?
You don’t need to have everything figured out. Tell us when you’d like to walk, how many days you have and what kind of experience you’re looking for. Our Camino experts will help you find the right route and itinerary for you.
Leave the logistics to us. You focus on the walking, the people you meet and the journey itself.
You walk. We take care of the details.
