At Follow the Camino and One Foot Abroad we value the safety of our customers and the confidence they put in us. We hear and share your concern about how the Coronavirus pandemic, and resulting travel restrictions, are changeable and will affect all of us.
We want to ensure that we are fair with our customers, suppliers and ourselves. We want to give some flexibility for when people need to change their travel plans due to the impact of COVID-19. This is why we have updated our booking change policy to ensure that our customers will not lose out due to the pandemic.
This policy is based on our goodwill and does not intend to replace travel insurance – which we strongly recommend to avoid unnecessary stress.
No Date Change Fees
Updated on 30th November 2021:
Worry-Free Travel – All the Way to 2022
All booking for 2022 departures can now be changed* with no change fees for any reason up to 10 days before departure.
While the world is beginning to be able to travel again, we know that plans may still need to change due to changes in international travel access and lockdowns.
That is why we are extending our super flexible travel offer to 2022. Travel is returning to normal, but if things change for you due to COVID-19 and related restrictions we will happily move your 2022 departure to 2023.
If your existing booking has a departure date that is less than 10 days from the current date and you are suddenly unable to travel due to COVID-19 (a member of the party contracts COVID-19 or new travel restrictions come into place), our Customer Service team will discuss your date change options and associated costs.
Please notify us of your intended new travel dates as soon as you can, since availability may be limited on certain routes in 2022. Certain accommodation prices may increase in 2022 as a result of extra demand caused by the Holy Year – if so the difference in holiday price may be applied.
The above change fee policy changes do not apply to large group bookings (10+people) and/or holidays where flights have also been booked by us on behalf of the client. All other terms and conditions in our Standard Terms & Conditions still apply. Please contact your Camino Consultant directly for further clarification in these scenarios.
The travel situation may still change with little notice, so please make sure you are up to date and comply with all entry and departure requirements for the countries you are visiting and your home country.
Remember to double-check the requirements based on the passport you hold a week before travel and on the day you are supposed to travel.
Check with your airline to see what the impact of varying travel restrictions would be on your flights. Some airlines offer free date-change similar to ours, but not all of them and it may depend on your type of ticket.
We Will Travel Again
We are constantly reassessing the situation with your safety and wellbeing as our top priority. Our team will be keeping an eye on your planned destinations and will let you know if there are any changes that will impact your trip. If any alterations need to be made we have you covered and will do as much as we can to make sure everything flows smoothly, so you can travel worry-free.
As normal, we recommend that all our clients take out comprehensive travel insurance.
We are committed to helping our clients to experience incredible active holidays. Thank you for your continued support and confidence in us.
If you are interested in booking your trip with us for 2022 – contact us! We are here to help as soon as you are ready.
Stay safe and buen Camino.
The Camino is Open for 2022 Bookings!
Book now to recieve a 5% Early Bird Discount for 2022!
Leap back into travel with the ultimate bucket list adventure through Spain.
Whether you have 5 days or 50 days – there is a Camino for you.
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* The following restrictions apply:
- No change in itinerary route or number of people.
- Any added or removed nights will incur change fees as per our Ts&Cs.
- Only 1 date change is permitted free of charge. Regular Ts&Cs apply thereafter.
- Name change is free.
- One free change is permitted per individual in a group booking. If a group splits or part of the party changes their booking, the remaining passengers are still entitled to one free change.
Originally published on 7th January 2021